Terms and conditions

Purchasing from our webshop forms a contract between you and J+Mikoto. Please make sure that you have read and understood these terms of use.

Order confirmation

Once the order has been placed successfully an order confirmation will be sent to your email address. It is important that you enter the correct e-mail address when placing your order. It is also your responsibility to make sure the shipping address is complete and correct.

If you do not receive an order confirmation email, please contact us at konnichiwa@jplusmikoto.com.

Payment methods

You can choose to pay by credit card or debit card. We accepted VISA, MasterCard and American Express. 

Price

All prices are shown in SEK and include a 25 % sales tax (VAT). International orders do not include local duties and taxes which may be applied by customs when your order arrives in your country. Any duties or taxes incurred are the responsibility of the delivery recipient.

Returns and exchanges

All private consumers have the right to return and/or exchange the order within 14 days from the date the order was delivered.

Please note that J+Mikoto only handle returns and exchanges for products purchased on jplusmikoto.com. In case your item was bought elsewhere… (längre fram om vi får underleverantörer).

Warranty of faulty item

The warranty is valid six months from the date of the purchase. The warranty only covers manufacturing errors, not normal wear and tear. It is not valid if the damage is caused by incorrect usage and/or accidents.

To notify us of a faulty item please email us at konnichiwa@jplusmikoto.com. Describe what you think is faulty and attach a photograph of the item. We will get back to you with the best way to proceed and if there will be a refund.

Didn´t get what you ordered?

Didn´t you receive what you ordered? Contact us at konnichiwa@jplusmikoto.com. We need your name, address, order number and a description of the issue. If the misstake is ours, we will refund you for the return shipping cost and send you the correct item free of charge.